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Charter Internet....

Discussion in Everything & Anything started by Kosuki, Feb 24, 2013

  1. Apr 14, 2011
    So I have been a Charter Customer for years now. I have had a 5 Star ***** Service with them until now...

    I should be getting 100 MBS and im only getting above speeds. So tomorrow I get to have a tech come out and try to see if he can figure out whats wrong. So what im going to do is make them give me some credit on my acct. I mean this has been like this for 2 weeks now and the last tech I spoke with tried telling me it was because I have an Xbox hooked up, I was like "Well for one its turned off right now and even if it was on I have 100/5 So it would not drag on my internet that hard."
    So tomorrow will be fun to see if they try to blame me again...
  2. Dec 30, 2006
    I had charter when I lived in LA and they were pretty good since I knew all the modem specs and SNR ranges by heart so I made sure they were good before the tech left. But it really depends on the tech and what your attitude is towards them. Phone customer support sucks and I've never called in. I've always resorted to their social media support for help but recently the new "idiot" CEO chopped the social media support out. Talk about going backwards....

    Good luck on the tech roll and keep us updated.
  3. Dec 6, 2011
    Charter Tech Guy: "It seems that you uhh... *looks at hand* have been downloading large amounts of porn through a uhh.... *looks back at hand* passive program that works even when your computer is off. I'm sorry sir, but this is entirely your fault and you cannot get any credit on your account because of uhh.... *looks thrice at hand* your fetish to download 99Mb/s all day every day of unlimited porn."
  4. Dec 30, 2006
    If you want some insight, go to and find your modem signals for downstream and upstream.
  5. Apr 14, 2011
    Get it right Its "GAY PORN"... I figured you would get it right, after all you did watch some of it with me last weekend...
  6. Dec 6, 2011
  7. Apr 14, 2011
    Exactly lol I like my Lesbian porn...
  8. Dec 6, 2011
    So us watching lesbian porn together works out me being homosexual, how? :clown:
  9. Apr 14, 2011
    So here is how it went. The guy first tried to convince me there is no difference between the 30/100 meg lines... OOOKKKKK... Then he said it could be from all the local routers being on a default channel even though mine was not on the default channel... Then he tried saying it was from a loose connection, but when he tried to check if it was loose he could not get it off because i had made sure it was tight with a wrench lol... So I win they loose, in the end Ill be turning in their leased router and just getting my own from staples or best buy who ever is cheaper here locally.
  10. Jun 11, 2012
    Was their modem crap or the router? Or it it the modem one where it's a Modem+Router that I never liked? (which you can turn off the router stuff and use your own router). Because wouldn't you technically still need their modem if your planing to get a router? Or you were leasing/own a modem from them as well as a router?
  11. Jul 8, 2012
    I have this router at my house, and it works quite well.
  12. May 31, 2012
    I use the Netgear N900. We have good equipment, but we got cheap ISP lol. I prefer using the internet at work over home lol.