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High Ping/Latency during certain Hours

Discussion in Networking started by iProbie, Aug 28, 2012

  1. Apr 1, 2012
    Posts
    Around 10-12 pm, my internet starts acting up, ping can go as high as 500 when playing in pF or a US tf2 server.

    ran a test on pingtest.net, no packet loss, ping is 200 based on the best server nearby and jitter is 20.
    DL and UL speeds are fine, only the ping is acting up.

    what could be the causes and any way I could deal with it?
  2. Aug 1, 2011
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    Have you tried running tracert to locate where exactly the ping issues are occurring?
  3. Feb 14, 2012
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    Is your ISP throttling you during "Peek" hours?
  4. Apr 9, 2012
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    If you are uploading anything, no matter what you'll try to do on CS:S/CS:GO or any other online game, you will massivly lagg and your ping will increase that high that it's unbearable. Make sure you are not DL'ding or UL at all. Even a tiny bit is enough to create this.

    For me, when I upload a video to Youtube (= 4.6mb/sec) I get +1000 ping on Pf. That said, I live in Europe and Pf is located in America so it's twice as worse in my case.
    DL'ding is less worse but still causes lagg and short ticks and such, very annoying
  5. Apr 1, 2012
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    I don't get these...
    when I opened command prompt and typed in tracert, which option should I use?

    not sure if 10-12 pm would be considered as peak hours but who knows what kind of policies they have..but shouldn't throttling also affect DL/UL speeds? because speedtest.net shows my DL/UL speeds are still fine during these hours.
  6. Feb 27, 2012
    Posts
    -If you have utorrent running, make sure nothing is seeding/downloading.
    -Open CMD as an admin, check netstat -a and netstat -b for any unwanted connections. Make sure you have everything closed that way the website you're viewing doesn't show up for example.
    -When your ping starts to jump, run Wireshark (records packs if you haven't heard of it) and see if there are being packets sent/received in large amounts (DoS attack or you're part of a BotNet)
    -Run HighjackThis! and see if there is anything unusual. Do not just click fix all because a lot of what it shows are nothing to be concerned about. Take your time reading the problems. It shows so many incorrect things because of programs you have installed that may have modified something from its default manner.
    -Could just be people in the neighborhood downloading/streaming lots of stuff.
    -Stop your porn downloads, you can watch that stuff any time! :wink:
  7. Aug 1, 2011
    Posts
    Do 'tracert google.com' should look similar to this.

    [IMG]

    Where you see the ping jump up drastically is where most your lag is coming from.
  8. Apr 1, 2012
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    this is what I get from tracert google.com
    [IMG]
    if I'm about to complain or ask about this to my ISP, what should I really say?

    tried netstat-a and b in cmd, I cannot understand a thing!!!
    iProbie, Aug 29, 2012 Last edited by iProbie, Aug 29, 2012
  9. Feb 27, 2012
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    Post a screenshot or copy and paste what it says here.
  10. Nov 11, 2011
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    You can simply send them a screenshot of your tracert or tell them your bottleneck/lag starts here:

    [IMG]
    • Informative Informative x 1
    • Aug 1, 2011
      Posts
      This is purely a guess, but I'm thinking they do some sort of maintenance during that time period and it is causing some lag issues. Something like backing up servers or something else cpu intensive would cause lag anyd may not affect bandwidth drastically.

      As Sajak said, send them an email about this and hopefully they give you an answer. It may help to send a few different screen shots taken at different times to show that it is consistently that node that is causing the issue.
    • Feb 27, 2012
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      Have you made sure nobody is leeching off of your internet?
      • Agree Agree x 1
      • Apr 1, 2012
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        when I use netstat -b, the cmd shows nothing but a bunch of svchost.exe
        when I use netstat -a, I can't scroll up or down the cmd to see the whole results..

        no, my internet is wired, so I'm not sure how someone could leech it.
      • Feb 14, 2012
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        Do you have any software running that may effect speed? Torrents, Pando Media Booster, Dropbox?
      • Aug 1, 2011
        Posts
        If he was having issues with leeching or other local issues, it would have shown up at #2-3 since from the looks of it hes connected right into is modem.

        The best thing to do would be to call your isp or send them an email and ask about it. Since it's that far down the list, chances are good you aren't the only person who called them about it and can shed some light on the issue.