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Lost admin abilities

Discussion in Help Desk started by Jermaine [pF], Jan 3, 2012

  1. Nov 2, 2011
    Posts
    Hi pF, i logged on to play on our server today and i noticed that i lost my admin abilities. I never cancelled subscription.

    Looking forward for your help.

    Thanks alot in advance.
  2. Jun 4, 2006
    Posts
    Your subscription failed payments and it removed you.

    ---------------------------------------------------------------------------
    Date of sign up: Nov 28, 2011
    Subscription Name: Plaguefest Admin Subscription
    Subscription Number: S-2WK34392MX313644N
    Custom Number: STEAM_0:0:44759257/Jermaine
    ---------------------------------------------------------------------------

    ---------------------------------------------------------------------------
    Amount: $15.00 USD
    Date of payment failure: Dec 28, 2011
    Date of next payment attempt: Dec 31, 2011
    Subscription Name: Plaguefest Admin Subscription
    Subscription Number: S-2WK34392MX313644N
    Custom Number: STEAM_0:0:44759257/Jermaine
    ---------------------------------------------------------------------------

    ---------------------------------------------------------------------------
    Amount: $15.00 USD
    Date of payment failure: Dec 31, 2011
    Date of next payment attempt: Jan 5, 2012
    Subscription Name: Plaguefest Admin Subscription
    Subscription Number: S-2WK34392MX313644N
    Custom Number: STEAM_0:0:44759257/Jermaine
    ---------------------------------------------------------------------------

    If you wish to continue your privileges, please look into why your payments are failing, as the next payment attempt is Jan 5th. Alternatively, if you don't wish to wait for Paypal to try and bill you on Jan 5th, you can cancel the subscription now (see how: http://plaguefest.com/index.php?/topic/4921-surprises-guide-to-admindonator-cancellation/) and simply re-purchase. Your admin will be activated on map change afterward.
  3. Dec 7, 2010
    Posts
    Original Purchase thread from November 27th: http://plaguefest.com/index.php?/topic/9300-admin-purchase/page__p__112769__fromsearch__1#entry112769
  4. Nov 2, 2011
    Posts
    ok, that is weird. I'll make payment again. Thanks.
  5. Nov 2, 2011
    Posts
    Now i know the reason why, i just checked my paypal and got this message:


    Security Measures

    We are currently performing regular maintenance of our security measures. Your account has been randomly selected for this maintenance, and you will now be taken through a series of identity verification pages.

    Protecting the security of your PayPal account is our primary concern, and we apologize for any inconvenience this may cause.

    Credit Card Information

    lol...

    Thank you Harvey & Brian
  6. Nov 2, 2011
    Posts
    Anyway if you can cancel my old subscription and continue this new one that i paid.

    Unique Transaction ID # 6X902408K5723181T

    Sorry for the trouble guys. :confused:
  7. Jun 4, 2006
    Posts
    ah, yeah... Paypal isn't very great unfortunately lol...

    Also, you need to cancel your subscription from your paypal account. I've linked you to the how-to multiple times now: http://plaguefest.com/index.php?/topic/4921-surprises-guide-to-admindonator-cancellation/ - takes but a minute.

    Thanks for the continued support, I'll make sure your admin is activated once I see the payment. :thumbsup:
  8. Nov 2, 2011
    Posts
    Ahh, yeah i canceled it now. Now i'll just wait for everything to be back to normal.

    Once again, i thank you. :thumbsup:
  9. Jun 19, 2011
    Posts
    I hate paypal and paypal hates me too. My credit card never worked with paypal... NEVER!!
  10. Feb 12, 2011
    Posts
    It has never failed me yet!

    What kind of card do you use?
  11. Nov 2, 2011
    Posts
    Any updates? I repurchased admin already. Transaction id is Unique Transaction ID # 6X902408K5723181T

    Thank you.
  12. Dec 7, 2010
    Posts
    You should have your admin abilities back by the next server map change. :thumbsup:
  13. Jun 4, 2006
    Posts
    Either something went wrong, or your payment has not been processed yet. Also, 6X902408K5723181T is the transaction ID of the paypal dispute you filed a few days ago against your Donator renewal, not the ID of your recent admin purchase. We have no record of you making a new purchase. :confused:
  14. Nov 2, 2011
    Posts
    oh really? ok let me do it again. sorry i failed. :confused:
  15. Nov 2, 2011
    Posts
    Alright, paypal sucks.. Let's do it again, Unique Transaction ID # 2V857449M9875742Y
  16. Jun 4, 2006
    Posts
    Got it, you've been added.

    Changes will reflect on next map change. :smile:
  17. Mar 12, 2008
    Posts
    easy way to tell if it works

    [IMG]
  18. Nov 2, 2011
    Posts
    Thanks for the help Brian. :thumbsup:
  19. Jun 19, 2011
    Posts
    A Visa Credit Card issued by CIBC with over 10k credit limit.