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Steam email change

Discussion in Technical Support started by Vicarious, Aug 16, 2015

  1. Dec 27, 2012
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    Hiya Plaguefest, I'm finally returning to CS:S starting next week. However..

    The email linked to my steam is very, VERY outdated. I want to change it but to do that I need to log in to Steam which I can't since Steam asks me to verify that it's me accessing the account. I log into my email successfully however I need to verify that it's me there as well but I can't do it because all alternatives given are of no use.

    I've tried to contact Steam support but so far with no luck, do you guys know of something that can speed things up? Thank you in advance.
  2. Jan 12, 2015
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    ahhh booohoooooo my emaillll my emaillllll


    bruh its 2015
  3. Feb 27, 2012
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    Are they just being slow? Last time i tried steam technical support for something, they asked me to take a picture of my original hl1 cd-key with some kind of timestamp. I don't even know where my original copy of hl1 is!
  4. Dec 27, 2012
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    You don't need to reply unless you can help. While I didn't expect anything constructive from you please post only if you can help, otherwise don't post at all.
    Post Merged, Aug 16, 2015
    I guess they are a bit slow. I didn't provide them that much information (if any at all) but instead described the problem at hand. Waiting for them to ask me about whatever that needs to be said. Didn't want to hand out account information beforehand, perhaps I should have? I dunno. Also, yeah I know that feeling lol it's horseshit.
  5. Jun 29, 2014
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    so your saying you cant get into your email? or you do but ti si asking you to verify that it is you? last time i believe it asked me for a phone number or something to send me a code to enter
  6. Dec 27, 2012
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    I need to verify it's me by sending a code to a phone (the phone number is wrong) or by sending to a specific different email (that has the same issue as this one). Yep, it's a little frustrating.
  7. Jun 29, 2014
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    Now on the other email it is asking for the same thing? even after trying the password/username recovery thing? Can you not change the phone number that they have on file for that account?
  8. Dec 27, 2012
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    The phone number is a set one, cannot be changed. The other email is a one that I have never heard of. I guess I'll have to wait for steam support to reply to my post and give them last 4 digits of my credit card and possibly my password. I really don't know.
  9. Jun 29, 2014
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    Possibly, haven't ran into that problem yet, i think i have two different numbers on my email just in case, im sure support will get you in
    • Like Like x 1
    • Dec 27, 2012
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      I sure hope they will. Thanks for your time.
    • Jan 12, 2015
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      emaisl usually just for like back and forth sending of messages?
      im confused on the situation at hand

      thought steam was working today?
      • Like Like x 1
      • Oct 18, 2012
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        maybe if you actually read the OP you would know whats happening
      • Jan 12, 2015
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        oh my bad! I was codeine out

        literally codeiened out just got tonsils removed. im a idiot sorry, just read this. my bad. my eyes were like cross eyed earlier lol
        • Winner Winner x 1
        • Jul 8, 2012
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          Perhaps you should not drugs and internet?
        • Mar 10, 2014
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          ive had this issue once before, try calling the email support line and try to answer your questions to the best of your knowledge. From my experience the customer support rep should then assist you by reseting the account and giving you the ability to reset your password ans sec questions @Vicarious
        • Dec 27, 2012
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          Sadly this cannot be done either. As I stated before, the email is very outdated and I cannot recall the information related to it other than my name.
        • Dec 27, 2012
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          Am I doing something wrong? I've waited for longer than a week for a simple reply but so far nothing. URGH I need steam in about 3 days, damn it all!

          EDIT: Sometimes I surprise myself. I managed to get hold of my account without Steams help, ain't nobody got time for that. Yishhh Thanks y'all.
          Vicarious, Aug 21, 2015 Last edited by Vicarious, Aug 21, 2015
        • Jun 11, 2012
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          The password was p@ssw0rd. So 1337
          • Winner Winner x 1
          • Dec 27, 2012
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            Thanks, now I have to change it. I love you bindr but pls
            • Agree Agree x 1