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Steam Support...

Discussion in Everything & Anything started by Liberius, Aug 26, 2008

  1. Jan 7, 2008
    As many of you know, I've just completed my move to the DC area. Ever since i moved here, i've been experiencing strange crashes out of CSS that i cannot explain. I opened a support ticket with steam support on Saturday. I realize they prolly don't work on weekends, and it's only been 2 business days, but I am growing impatient. Usually by now, i ahve received some kind of acknowledgment that they are looking at the problem. Anyone else have any recent experience with steam support that can give me an idea on the wait time for some kind of help?
  2. Oct 22, 2007
    when i got my account hacked it took around a week, luckily i remembered my friends account and ganked his for a bit. They take there time so i wouldn't expect anything out of them to quickly. Also would recommend looking up the error that you get and google it. Long time ago i had the crap happen to me all the time and it was a direct x issue. So not everything might be on there end.
  3. Mar 16, 2008
    When removing the game and reinstalling you might be forced to remove your entire steam folder and start completely from scratch.
    that is how my friends and I have always fixed it.
  4. Jun 4, 2006
    Steam support is slow as fuck... took nearly 2 weeks to get my account back after i fell victim to a keylogger. Thank you IRC.
  5. Dec 30, 2006
    They had a bot respond to my email and it didn't even come close to what my email was.
  6. Feb 21, 2007
    if growing impatient, I would try spar's suggestion.

    Also, anything else you may have changed? Incase re-installing does not fix it, you can try updated to the latest gfx drivers, or rolling bac if you recently updated. Any windows updates you recently installed? Any new programs?

    May want to try a system restore to a week or so earlier before the crashes if your getting desperate.